Updating billing details

Jmck
Visitor

I got a message telling me my latest bill could not be processed due to invalid billing details. I checked my account and my account is fully up to date, paid in full and the billing details are correct. Is this a scam/phising exercise?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP