Updating billing details
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27-05-2022 12:45 PM
I got a message telling me my latest bill could not be processed due to invalid billing details. I checked my account and my account is fully up to date, paid in full and the billing details are correct. Is this a scam/phising exercise?
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27-05-2022 01:48 PM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Does it have a link in it that it tells you to click? Don't go there but what was the link?
Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
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27-05-2022 01:48 PM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Does it have a link in it that it tells you to click? Don't go there but what was the link?
Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
