26-04-2023 12:29 AM
How can I stop calls to or making call to numbers that will put charges on my account without me knowing when I also have a spending cap of £0
Just so I don't go over my monthly payment
As I found out 3 calls have amounted to £30 something and I never new about it till I went to make payment and to check my next payment
26-04-2023 10:58 AM
Hello @sophieameliawol.
Welcome to the community.
You can also place a bar on your account for premium calls. This will stop being able to make calls to premium rate numbers.
Katie 🙂
26-04-2023 11:15 AM
Yes please do it
26-04-2023 11:47 AM
Hi @sophieameliawol.
You will need to give our customer care team a call on 150 to apply this.
Katie 🙂