22-08-2023 12:49 AM
Hi there
You charged me for all the calls I made to you to resolve me technical issues. Please reimburse me as you confirmed you'll resolve this and you haven't done this yet and charged me for all calls made to you
22-08-2023 08:16 AM
Hi @Sonjalukic
Welcome to the community.
Which number did you call us on? Were you charged on your mobile bill?
Chris
22-08-2023 01:20 PM
Are you on contract or PAYG? Calling CS on contract is free. Calling on PAYG is 25p each call.