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Mason2012
Visitor

‎25-11-2025 12:34 AM

My channels have turned off I can’t see my payments how much I owe and when 

please can you help me

thank you 

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Michael_D
EE Community Support Team

‎25-11-2025 11:38 AM

Hi @Mason2012 

Welcome to the community.

You can check your bill amount and payments within the EE app or by logging in to the EE website.

If you are having trouble seeing this, please give our billing guides a call and they can look at the amount for your account and help you to be able to view it.

Michael

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Michael_D
EE Community Support Team

‎25-11-2025 11:38 AM

Hi @Mason2012 

Welcome to the community.

You can check your bill amount and payments within the EE app or by logging in to the EE website.

If you are having trouble seeing this, please give our billing guides a call and they can look at the amount for your account and help you to be able to view it.

Michael