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Texts

Delboy196245
Visitor

‎27-08-2025 10:56 AM

I have been charged  £13 extra this month has there say I sent 13 international texts on the same day at exactly the same time how can you send 13 texts messages at 09 13.please help

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-08-2025 12:20 PM

Lengthy texts of about 13 x 160 =~ 2000 chars.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_S
EE Community Support Team

‎27-08-2025 01:41 PM

Hi @Delboy196245 

I'm sorry to hear that you've been charged more than you were expecting for international texts.

You can find all of our international charges on our webpage.

If you'd like us to review your charges for you, you can give us a call, and a guide will then be able to access your account.

Chris S

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