Suspended account

Cb8066 · ‎29-07-2023

I paid my bill on time and intended to pay the next one a bit sooner so I was ahead, I have been suspended until I make a payment which I need my phone activated to accomplish.

I'm really dissatisfied atm and wondered what help I can get as I was suddenly suspended without warning.

Chris_B · ‎29-07-2023

@Cb8066 You can pay your bill via your online account. You don’t need to a working device in order to do this. Once paid it’ll take up to 24 hours before it’ll receive a signal again.
You can even use THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎29-07-2023

@Cb8066 You can pay your bill via your online account. You don’t need to a working device in order to do this. Once paid it’ll take up to 24 hours before it’ll receive a signal again.
You can even use THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.