25-10-2024 11:06 AM
Whenever i try to change billing or postal address it doesn't go through and gives me the above error. i tried from app, web, and different browsers and never work
25-10-2024 02:00 PM
Hi @radaidenho09,
Welcome to the Community!
I'm sorry to hear about the trouble you're having making these updates, and I can understand how frustrating this must be. I'd recommend giving our team a call, and they will be able to update your account, and see what they can do to fix this moving forward.
Rach
26-01-2025 03:33 PM
Hi please help to change my address
27-01-2025 08:30 AM
Hi @7747721150
Welcome to the community.
We don't have access to help you change the address here, but you can change it in your online EE account or the EE app.
You can see a step by step guide to changing it on our Edit My Personal Details in EE help page.
If you have any trouble, please give our customer services guides a call, and they can update the address for you.
Michael