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Sim only upgrade

jmart72
Visitor

‎15-12-2023 07:52 AM

Hi I have a sim only essentials contract, 5 months in....I want to buy a iPhone from EE can I carryover/add this to my contract? online seems I have to take out a new contract? or wait another month?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎15-12-2023 08:12 AM

@jmart72  No your can’t carry over the contract.     When you take out a device contract you also get a new tariff.   If you want to keep your current contract you’ll need to purchase the device elsewhere.  Ie Apple 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎15-12-2023 08:29 AM

If you purchased your new phone SIM-free without an airtime plan, then you could put your existing SIM into it - https://store.ee.co.uk/brands/apple/iphone-15 

If you're a brand-new SIM-only customer and had no previous contract with EE,there is a 6month lockout before you can upgrade to a phone-plan.

If you moved to SIM-only from a handset-plan, you can move back at any time. Anytime you do move back to a phone-plan with a new device, you would take a new plan.