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Roaming charges

mrmick
Investigator
Investigator

Why have I been charged a days roaming for sending a txt? Txt are 64p nor £2.29 when data was off on my sim for 7 days.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Every day you use even the itsy-bitsy part of your UK allowance while roaming in EU you are charged £2.29 for that day. The text you sent was part of your UK allowance & so you were charged for roaming on that day. Data has nowt to do with it. Texts don't use data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Every day you use even the itsy-bitsy part of your UK allowance while roaming in EU you are charged £2.29 for that day. The text you sent was part of your UK allowance & so you were charged for roaming on that day. Data has nowt to do with it. Texts don't use data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP