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Refund

Twigz14
Investigator
Investigator

‎15-04-2023 03:57 PM

Hello. So recently we have had a refund from Microsoft for u authorised third party extra charges. The refund has been processed by Microsoft and sent to ee via the original payment method which would be the number used. How do I see this refund? As EE have said they haven’t received the payment but it’s been well over 2 weeks now 

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1 REPLY 1
Chris_B
Grand Master
Grand Master

‎15-04-2023 04:42 PM

@Twigz14   You need to contact Microsoft about this.    The refund would have been placed back on your EE account and gone towards a future bill if the payment has been refunded.  

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