Recover an old phone

[Nadine007]

Hi 

I changed my number on monthly sim just over 90 days ago. However I need to recover that number either on another plan or sim as many sign ins on apps  used that old number for verifications and I can’t gain access to them now .

I did call ee and  they said the number would be reallocated . I called the number and it’s not in use . 
is there anyway I can recover that number . I will pay what I need to . 

thanks 

[bristolian]

When you change a mobile number, your old number is recycled and CS have correctly advised that it will now be in a quarantine pool for long-term recycling.

It's not an issue of cost, but of process. It's no longer your number.

[Nadine007]

Hi thanks for your reply. In other posts i hVe read you have 6 months to retrieve a number ? 

I am literally over 90 days  by like a week 

[bristolian]

Whatever internal timescale EE might use for quarantine before recycling, doesn't apply to end users who have disconnected a number.

The number ceased being yours when you changed numbers.

[XRaySpeX]

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@Nadine007 wrote:

i hVe read you have 6 months to retrieve a number ? 
I am literally over 90 days  by like a week 

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Sounds like you've been reading about PAYG nos.

Are you saying that you changed your no. from contract to PAYG over 90 days ago? If so & you haven't used it since then you've lost that no. completely.