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Re: Online chat service

Ezramercan123
Investigator
Investigator

I have a joint account with my daughter, but I am the account holder. I would like to remove my daughter Number what can I do?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi there @Ezramercan123 

Thanks for coming to the community 🙂

If you give us a call on 150, the team can look at removing the number for you and go through options if she would like to transfer the number into her name.

Thanks 🙂

Leanne.

View solution in original post

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi there @Ezramercan123 

Thanks for coming to the community 🙂

If you give us a call on 150, the team can look at removing the number for you and go through options if she would like to transfer the number into her name.

Thanks 🙂

Leanne.

Ezramercan123
Investigator
Investigator

I am currently abroad
My daughter got another number 

Leanne_T
EE Community Support Team

Hi @Ezramercan123 

Would you like to cancel the number? 

Does your Daughter want to keep her number and transfer this into her name on a new EE account? 

Leanne.

Yes I would Like to cancel  the number

this is the number ***********

she doesn’t want to keep her number 

 

[mod edit: removed personal details from the forum]

Leanne_T
EE Community Support Team

Hi @Ezramercan123 

Sorry we are unable to cancel the number on the community. 

To cancel a number on contract you would need to call us and request the cancellation. 

For contact details to use from abroad, please see our Contact EE page. 

Leanne.