My billing

[JackieT49]

I don't know why I'm paying £76.99 a month for my Broadband, hubby usually deals with everything but now has Vaslicure Dementia, I haven't a clue how to sort it all out to lower our bill ;o(  I'm 77yrs old & don't even know if Im on the right erea to sort my problem out also we keep losing our internet ? Need Help x

[Ritu_D · Accepted solution]

Hi @JackieT49 

Thanks for reaching out here on the community. 

If you have access to your online account, you can Login to get a breakdown on your bill. 

Alternatively, if you cannot access your account, you could try Contacting our team, who can guide you further. 

Thanks 

Ritu