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Re: Live chat

avanbahadin2003
Visitor

How i cancel my contract with EE??

2 REPLIES 2
Michael_D
EE Community Support Team

Hi @avanbahadin2003 

Welcome to the community.

There are a few ways to cancel the contract, depending on whether you want to keep the number or not.

You can see more information on these options and how to request it, on our How do I cancel my contract with EE help page.

There is also the option of cancelling the contract and moving to pay as you go with EE, which can be done by calling our customer service guides

If you are still in contract, you would need to pay for the remaining time you have left on your contract.

Michael

XRaySpeX
EE Community Star
EE Community Star

@avanbahadin2003 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%. 

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