How do I access online chat

[Lovetj]

I want to change payment details on my ee account 

[Leanne_T]

Hi @Lovetj 

Thanks for coming here. 

Do you have a pay monthly or pay as you go account? 

Leanne 🙂

[Lovetj]

I pay monthly by Direct debit

[Lovetj]

I have a pay monthly direct debit

[Leanne_T]

Thanks @Lovetj 

Please see our Set Up or Change Your Direct Debit Help page for information on how to change your direct debit details 🙂

Leanne.

[XRaySpeX]

@Lovetj : You can change your bank details under Bills & Payments > Manage Direct Debit.

[Michaeldennis]

Hi I can’t seem to be able to change my payment date to the 27th as that’s when I get paid?

[Leanne_T]

Hi there @Michaeldennis 

Thanks for coming here 🙂

Are you trying to change the direct debit date in your EE account online? 

Leanne.

[Michaeldennis]

Yes it’s saying the 6th but I don’t get paid until the 27th so I’m not sure what to do

[Leanne_T]

Thanks @Michaeldennis 

Have you received your first month's bill? 

You can change the date after the first month's bill, please see our Set Up or Change Your Direct Debit for details on how to change this 🙂

Leanne.