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Question

DorianB
Visitor

‎18-07-2022 10:42 AM

Hello! I have a phone bought on finance along with mobile broadband but now I leave the country and I don’t need it anymore. Is it possible to cancel my mobile broadband and pay only for the phone for the rest time of finance contract?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-07-2022 10:57 AM

@DorianB   You have to pay off all fees that you agreed to pay for both contracts.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎18-07-2022 03:17 PM - edited ‎18-07-2022 03:19 PM

You may cancel your mobile BB contract individually whilst keeping your phone contract.

 

You need to phone EE giving 30 days notice of cancellation of your mobile BB contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 20%.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP