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Price increase.

Phone2023
Visitor

‎24-02-2023 02:33 PM

I've been informed that my bill is going up by 14.4% inline with CPI (GPD inflation hasn't reached this figure!). Is there anything you can do to reduce my bill. I have 2 phones, 1 for my husband's business and 1 for myself. The reception abd wifi

on my husband's phone is absolutely appalling, no wifi a lot of the time and phone doesn't ring. So he is missing business opportunities.  I was diagnosed with stage 4 cancer last year and have had no income for 6 months.  If you are unable to do anything I will take my business away from EE

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎24-02-2023 04:14 PM

Hi @Phone2023 

Details on the rise can be found here. This is part of your contract terms. 

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

If you cannot afford your bill or want to discuss your situation further then you need to speak to EE CS on 150. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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