Phon bill

Ogybogy
Visitor

‎03-10-2022 12:07 PM

Can I pay the remainder of my bill which I am dew upgrade in January started on SIM only got to wait untill Jan but my phone broke

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎03-10-2022 01:50 PM - edited ‎03-10-2022 01:54 PM

@Ogybogy   No your payments are until the minimum term.  You can not freeze your payments because your device is broken.  

If you call customer services they might be able to help you upgrade early. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎03-10-2022 04:08 PM

Yes, you may upgrade early after paying off the rest of your contract term

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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