Perks not applied

[Cruise2]

My ee perks 20% nit been applied and been charged full contract prices on 4 contracts ..customer service not helping ..been missed sold contracts for over a year ..should I go to the ombudsman 

[Katie_B]

Hi @Cruise2.

I am sorry to hear your discount was not applied.

Did you take all 4 contracts out over a year ago?

What was advised when you spoke with our customer care team?

Katie 🙂