Payment

[Paulinear57]

I’m trying to pay my bill before my direct debit but for some reason it won’t go through

[Leanne_T]

Hi @Paulinear57 

Thanks for coming here. 

When is the direct debit set to be taken from the bank? 

Do you get an error message when making the payment? 

Leanne.

[XRaySpeX · Accepted solution]

If your billing date has already passed you should not try to pay the bill manually. The DD has already been set in motion.

[Lillyrubes24]

I don't use dd I pay over the phone every month.  My payment won't go through.

[Lillyrubes24]

I don't pay by dd

[XRaySpeX]

@Lillyrubes24 : Nobody said you did! You just latched onto a thread about DDs.

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.