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Payment

aliabbass14m
Visitor

‎04-12-2023 01:04 AM

I have a plan of £25 and my account has auto debit option enabled. But for this month the amount was deducted was £37. Therefore please guide me what is the matter regarding the incorrect amount getting deducted.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎04-12-2023 07:29 AM

Hi @aliabbass14m 

If you check your bill online or via the EE app it will tell you any out of plan charges. If not give EE CS a call on 150 to discuss your bill. 

There is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.