14-03-2022 03:37 PM
I want to speak to someone online about my bill but start conversation button does not appear. Help!
14-03-2022 03:40 PM
If you are on contract just click "Contact Us" at the top of any Community page and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.
14-03-2022 03:42 PM
Start conversation hasn’t even appeared since I’ve tried the morning until now.
it states they are open 8am-10pm Monday Thursday
14-03-2022 03:50 PM
It states "We're open 8am to 10.30pm every day" for me!
14-03-2022 03:54 PM
10:30 is what I meant.
cant get through via phone and start conversation hasn’t appeared once even with redressing the page
14-03-2022 05:58 PM
14-03-2022 06:22 PM
Hi,
no still nothing
14-03-2022 06:24 PM
14-03-2022 06:26 PM
No, UK
14-03-2022 06:40 PM
Are you using your mobile to try do this @rebecca_pryde?
Have you tried another browser?
Are you connected to WiFi?
Katie 🙂