Netflix

VQ · ‎05-12-2022

I'm suddenly being charged £9 for Netflix but when I started my contract I was told it came free?

Northerner · ‎05-12-2022

What tariff do you have?

Did you follow the instructions here:

https://ee.co.uk/help/help-new/offers-and-services/ee-entertainment/how-do-i-get-netflix-on-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎05-12-2022

@VQ Did you set this up via your EE account or did you go straight to Netflix and subscribe directly with Netflix.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.