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Netflix

VQ
Visitor

‎05-12-2022 11:09 AM

I'm suddenly being charged £9 for Netflix but when I started my contract I was told it came free? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎05-12-2022 12:23 PM

Hi @VQ 

What tariff do you have? 

Did you follow the instructions here:

https://ee.co.uk/help/help-new/offers-and-services/ee-entertainment/how-do-i-get-netflix-on-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎05-12-2022 01:28 PM

@VQ  Did you set this up via your EE account or did you go straight to Netflix and subscribe directly with Netflix.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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