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My phone

Melaniadias
Investigator
Investigator

‎02-05-2026 06:05 PM

Hello, why am I paying so much on my mobile phone? I thought it was just the phone and the insurance! I want to know the price and I don't want to pay more for anything, and what day the contract ends

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎02-05-2026 06:24 PM

@Melaniadias : Look at the breakdown of your bill to see what you've been charged for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Northerner
EE Community Star
EE Community Star

‎02-05-2026 06:24 PM

Hi @Melaniadias 

Has your minimum contract term expired. 

Your bill will provide a breakdown of any charges or additional charges incurred.

Alternatively speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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