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My money has been taken out but i haven’t had any confirmation

spuddykid
Explorer

I ordered a phone yesterday with £90 upfront cost, which has been taken out of my bank account, but i haven’t received any confirmation of the order or a “thanks for your order”. Do I have the phone or not?

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@spuddykid  have you checked your spam folder ? 

@Chris_B yes 

@spuddykid  Then I recommend you call customer services about this.   You should of got a notification with order number.