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My banck acaunt

Tisho_996
Visitor

hello, on 04/06/2023 I applied for an iphone 14 pro max, but it was rejected, and I paid 30£ but they haven't refunded when they will be in my account since i was not approved for iphone14 pro max

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Tisho_996 

It can take 7-14 days. The money won't be credited but reserved by your bank.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Tisho_996 

It can take 7-14 days. The money won't be credited but reserved by your bank.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.