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Mobile bill

Luisornelas
Established Contributor
Established Contributor

‎19-03-2024 10:28 PM

Why can't I check my mobile bill on the app or in the EE website? I've been trying for a few days and still can't see it. Only says that they can't load the information and it's their fault not mine?!

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎20-03-2024 07:51 AM - edited ‎20-03-2024 07:53 AM

Hi @Luisornelas 

We're aware of a small number of users who are having problems accessing their bills online. Our support teams are investigating this and working to fix it as soon as possible. If you can't access your bills, and you need information urgently, please give us a call. 

Katie