Mobile bill

Mihaela97 · ‎30-12-2023

hello, I closed the contract, I paid the subscription for the last month, but now I have to pay £348, I don't understand why

Chris_B · ‎30-12-2023

@Mihaela97 Did you speak with customer service to give. 30 days notice? At the minimum term the contract changes to a 30 day rolling contract until you upgrade/terminate or request the PAC code to change that number to a different network. Or change it to PAYG. it doesn’t just terminate at the minimum term date, it requires you to do something about it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Schockwave · ‎30-12-2023

@Mihaela97 , you will have to speak to customer service to discuss this with them, no account access here, no one knows who you are either, customer service will be able to take a look for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

bristolian · ‎30-12-2023

You should have received a final bill within a week of your phone being disconnected - all your charges will be listed on there.