Community Activity

Need to downgrade

Am abroad and hardly using my phone, just whatsapp on wifi. No minutes no data. Need to either change my number to pay as you go or downgrade to the cheapest rolling contract. Not sure why I am on £40 a month, not even in contract. 

Resolved! how do I delete recordings on EE TV

Hi, I'm new to EE tv and cannot work out how to delete recordings. I am not particularly tech savvy.Any help gratefully received.

joat by Explorer
  • 5091 Views
  • 4 replies
  • 3 Helpful

Deleting multiple recordings at once

So I've switched from BT to EE, and while the EE TV setup looks the same, the recordings section isn't. It doesn't present in a separate menu like BT used to, and it seems you can only delete recordings one at a time.  Some of the functionality that ...

Contract

My partner set up a deal so she knew exactly what she would pay each month yet she was charged far more. When she tried to sort the problem and asked to move to a cheaper deal she was refused even though the deal had been sent to her account.  She ha...

Phill67 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Broadband

I paid my broadband a few days ago in which it was 44 pounds however ive had a message a day later saying i need to pay 88 pound after the restrictions have been lifted, is there a reason why?

Broadband not working

UPnP was not working on my Xbox series x, I tried to reset my modem and router with the UPnP turned off to reset it. Now my router won’t connect to the broadband. I live in Torquay, Devon. Is anyone else having service issues, currently,  in this are...

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

XRaySpeX_0-1737136628513.jpeg
XRaySpeX by EE Community Star
  • 2576 Views
  • 71 replies
  • 40 Helpful

Unable to receive SMS OTP from POSTEINFO (Italy)

Hi I changed iphone and after migrating all the apps, the Italian PosteID App to allow me back in wants to send me a one-time code via SMS. The App is essentials to me to pay for tax bills and access other government services in Italy. I have attempt...

edoardoc by Valued Contributor
  • 1147 Views
  • 15 replies
  • 1 Helpful

Resolved! Unable to change my direct debit dates

Hello Folks, I've only just joined the EE and activated my sim card with unlimited broadband. Everything is fine but thr gentleman that processed my rider took my bank details and set up my direct debit but I'd wish to change the day the direct debit...

Lenka80 by Explorer
  • 733 Views
  • 4 replies
  • 0 Helpful