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Deborah1959
Contributor
Contributor

‎13-02-2024 10:56 AM

How do you know if you are on a contract with EE. I've been with you for years but feel it's too expensive to stay 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎13-02-2024 10:59 AM - edited ‎13-02-2024 11:02 AM

@Deborah1959 : Do you get an email and/or text from EE each month that your bill is ready?

Are you paying money to EE on the same day each month?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
bristolian
Legend
Legend
In response to XRaySpeX

‎13-02-2024 12:18 PM

If you text BALANCE to 150, it will respond with your plan or pack allowances. It should then be obvious whether you're on pay-monthly or PAYG