cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Leaving EE & Final Bill

silvasnow1
Investigator
Investigator

Hi,

     I've recently decided to move from EE to three i've just got my new three sim and have requested that my number be transferred over, three have told me this will happen on Monday so I am just curious how EE will deal with my final bill, my billing date is around the 21st/22nd of the month so there's a week or so left on current contract. Do EE calculate a bill based on the 7 or so days of usage or do they charge me my full payment and then refund the difference back 

Thanks in advance 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

EE charge you on a daily basis. Your bill of 21 Aug will already contain your charges for 21 Aug - 20 Sept. If your contract is terminated on 28 Aug your final bill will be a rebate for the period 28 Aug - 20 Sept.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

EE charge you on a daily basis. Your bill of 21 Aug will already contain your charges for 21 Aug - 20 Sept. If your contract is terminated on 28 Aug your final bill will be a rebate for the period 28 Aug - 20 Sept.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you for the prompt response, I do vaguely remember the lady telling me something along the lines of what you said but I couldn't for the life of me remember exactly what she said.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP