Issue with F&F discount

[Jamesbal3]

Anyone help me. I'm having issues putting my fnf discount on due to EE One discount as I have a broadband account associated to the ID. How do I get this removed or how do I apply the discount as it does not at checkout let you. Is there anyone out there that can help?

Thanks

[Ali_A]

Hi @Jamesbal3,

Welcome to the EE Community

Are you the employee trying to use the F&F discount or is it a code you have been given by an employee?

You'll need to call Customer Service to remove any existing discount to be able to add F&F discount on your mobile plan. 

Though it's worth discussing with Customer Service if the EE One will or the discount will work out better for you. 

Ali