Insurance on upgrade

Jazzlou15 · ‎13-01-2023

Hello

I upgraded to a new device and I can’t find my new plan online to ensure I have insurance

Northerner · ‎13-01-2023

It will say on your bill if you have insurance as it's extra.

You should also have received an IPID, policy schedule and wording via email.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎13-01-2023

Hi @Jazzlou15

It will say on your bill if you have insurance as it's extra.

You should also have received an IPID, policy schedule and wording via email.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.