04-09-2026 08:30 AM
Dear Provider,
I am writing to tender my displeasure on a continuous charges been posting into my account after the contract I had with the company has ended.
I have a two year contract with EE commencing on 11/06/2024 and ended on 10/06/2026. I was unhappy for still seeing some balance in my account after paying for 24 months with no missed payments.
I am using this medium to inform you that I did not signed any extension to the contract and I am not expecting any addition billing in that account. Henceforth, I am urging you to clear off the balance and close the account ASAP.
Thank you for your co-operation.
Regards,
Oluseyi Olusanya
07961862968
04-09-2026 09:10 AM
Firstly notified mods as personal info.posted.
Secondly, when your contract ends it doesn't just stop it goes onto a 30 day rolling basis. You'll have received a text giving you options. If you want the number it can stay with EE or get a pac code to change suppliers. If not you have to contact customer service by call & give 30 days notice. Highly unlikely you'll gey a refund too just for doing nothing your side when it ended