ITS NOT JUST ABOUT SELLING PHONES AND PACKAGES!!!

freshy · ‎23-01-2024

why have a manage tab on your website/app that doesn`t let you access your account, statements, itemised billing??

look after your customers, or lose them. You charge enough!!

Terrible website!!!!!

Chris_B · ‎23-01-2024

@freshy Try now I’ve just looked at my bill

BrendonH · ‎23-01-2024

Issues happen its not the end of the world.

Have you tried clearing your cookies? Another browser? It actually may be your end that's the issue.

BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

XRaySpeX · ‎23-01-2024

Are you paying for Itemised Billing?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

freshy · ‎23-01-2024

thanks for your reply, yes I've re tried again and still nothing on there.

freshy · ‎23-01-2024

Hi there, thanks for the reply. yes I've cleared cookies and tried on the app and the website on different devices. still nothing

freshy · ‎23-01-2024

Thanks for your reply. yes I pay extra for itemised billing.

James_B · ‎23-01-2024

What happens when you tap the 'view bill' tile in the EE app, @freshy?

James