I want to keep my contract with EE, but transfer my cherished no to another netw

[kerryfburn]

And I am told I have to pay the cancellation fees even though I am happy to keep using the contract, it is just the no I want.  Can this be true and how on earth is it fair?

[Northerner · Accepted solution]

Hi @kerryfburn 

Your number and contract are connected. Moving your number cancels your contract which means you need to pay this remaining term off. 

Thanks 

[kerryfburn]

Yup I now realise that, I guess the question is one of gouging given I was happy to keep the contract, and the no belonged to me in the first place

Its a rip, I assume other providers are no better 

[Chris_B]

@kerryfburn  The moving of a number away from a network terminates that account  so terminates the contract.   It’s not possible on any network to move a number away and carry on with the account/contract. 

[kerryfburn]

A lesson well remembered and one that should be changed given I had no intention of cancelling the contract