I need to print out my bill. Where can I find my bill/statement?

[Schockwave · Accepted solution]

@Bentherules , You can either log in to your account via the website or via the My EE App and click on bills and payments, then click on the one you want to print, by clicking on download and then at the top click on the download icon, you should then have something come up where you can choose to print, at least this is how it shows on my IPhone, hope this helps.

[Ibby2]

It doesn't show that in my account anymore!

[Leanne_T]

Hi @Ibby2 

Have you tried the app and My EE online? Do you have the option for Bills and Payments? 

Leanne 🙂

[Dee4444]

Yes 

[Leanne_T]

Hi @Dee4444 

You can find your bill in your EE account and select Manage, Bills & Payments. 

Leanne. 

[Raptorpix]

Mine doesn’t either.  I have been with EE for three months and still can’t find my bill

[Raptorpix]

All it say on that page is Sorry something’s gone wrong.  For months now.  I’ve given up looking

[Rach_H]

Hi @Raptorpix,

Welcome to the Community!

I'm sorry to hear you're having trouble viewing your bills. Are you trying to view these online or in your app?

Rach

[Raptorpix]

I have tried both the internet platform and my app, for three months now and neither work.   The internet says ‘something’s gone wrong, try again’  and when I use the app, the link to manage products just tries to sell me stuff.  Nowhere for me to see my bill.