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I have paid my bill and services still not working ?

Lhep88
Explorer

I had my services cut off as I was late paying my bill.I have paid the full amount and still not restored ? Anyone know what I should do ? iPhone 13 pro max 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

When did you make the payment, and by what method?

 

Restoration of service after a suspension can take upto 24hours depending how you paid.

On the app and with my bank card ! It's never done this before or took so long normally it's back on straight away !

Leanne_T
EE Community Support Team

Morning @Lhep88

 

Thanks for posting 🙂

 

Have your services been restored this morning? 

 

Speak soon. 

 

Leanne.