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I can't view my bill. I've been able to view it up until August.

RHB2
Visitor

‎17-10-2024 12:11 PM

This function has worked up until August, now if I press the "View my bill" it takes me to a blank page with the footer information. 

0 Helpful
1 REPLY 1
Michael_D
EE Community Support Team

‎17-10-2024 02:25 PM - edited ‎23-10-2024 07:46 AM

Hi @RHB2 

Thanks for coming to the community.

I know how important it is to be able to see your bills.

Are you having trouble viewing them in the EE app, on the EE website or both?

If it is on the app, have you tried to delete it and install again?

If it is on the website, can you try to clear the cookies and cache from your browser?

Michael