I can not find my contact start and expiry date i check on my account details

[cichosz]

I check my account details and i can not see nothing about my contact expiry and start datę,i know contract lenght is 24months but i would like to know when it start and when ending it should be on account but is not threre.

[BrendonH]

If you log into MyEE and go to your plan details it will tell you there when your plan started and ends

[XRaySpeX]

Look in your online MyEE under Home > Plans & Subs > Plan Details.

[Mu51cal1]

I have done this but Plan summary only states 24 Months - No dates

[Katie_B]

Hi @Mu51cal1. 

Thanks for coming here. 

Contract dates can be found in the EE app by following these steps:

Manage > Scroll down to Your plan > Contract term. 

Katie

[colzim]

None of these answers are even remotely helpful!!  The only information I can get from this useless website is the term of my contract - 24 months.    No start date or end date and I can not get anyone on a phone to help either - most useless company I have ever dealt with since bought out by BT!   Worst thing that could ever have happened to EE.

[XRaySpeX]

@colzim : Is this for Broadband? Answers given were for mobile.

[colzim]

For Broadband

[XRaySpeX]

@colzim : Ah, that'll explain why you can't find it, cuz it ain't there. You'll need to call CS for it.

[colzim]

Thank you - Just really frustrating that it's not available there and I have to call customer service and hold on for someone to eventually answer the call.   Not great customer service at all really.