I am trying to access invoice from closed account but getting error

greenkomodo · ‎10-02-2022

Hey everyone,

I need to access an invoice from a few months ago but my EE account is closed. When I try to access any billf rom my portal it says:

'Sorry, we can't display your bill right now'

'For your billing information text BILL to 150.'

How can I get my invoice?

Thanks,

Katie_B · ‎10-02-2022

Hello @greenkomodo.

If your My EE is no longer active, please give our customer care team a call who will be able to provide you with your latest bills.

The team can be contacted on 0800 079 8586 from any landline or provider.

Katie 🙂

XRaySpeX · ‎10-02-2022

When you cancelled that contract you should have received your final bill by post.

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