19-08-2022 09:56 AM
I want to stop receiving paper bills
Solved! See the answer below or view the solution in context.
19-08-2022 11:08 AM
Call CS to cancel them & save £2.50 pm.
19-08-2022 11:08 AM
Call CS to cancel them & save £2.50 pm.
27-02-2023 12:32 PM
Wouldnt say that answer is overly helpful.!
Trying to avoid sitting on hold for hours just to turn off paper bills. Is there anyway I can do it on my account online.? There should be a way.
27-02-2023 12:42 PM
@Blah131313 : No, my unhelpful to you answer is the only way!
12-05-2023 11:36 AM
Hi, I have received a letter advising it will cost £4 for a paper bill and want to cancel it but I only have a portable wifi not mobile so struggling to make any contact?
12-05-2023 11:54 AM
@CazzaB12 : Paper bills should only be £2.50 pm.
Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
13-08-2023 07:29 PM
Can I please stop paper bills coming through
14-08-2023 07:42 AM
Hi @Ashthomo.
Welcome to the community.
Please give our customer care team a call on 150 and they will be happy to help stop paper bills.
Katie