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How to see my contract?

chloe2422
Visitor

I started a sim only contract last month and was told there was a deal on for something like 100gb extra data per month. I should have around 225gb but only have the base amount of 125gb. I’m just wondering how I can see my contract to see if the lady on the phone actually added the extra 100gb or not as my app shows I only have 125gb. I remember seeing on the contract when I signed it but cannot find it to screenshot as evidence.. just wondering if anyone can point me in the right direction of my contract? It hasn’t been emailed to me and I can’t find it on the app/website…

This is very frustrating as the only reason I signed the contract was because of this deal she said I was eligible for! 😅

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@chloe2422   You’ll not see anything on the tariff allowance as it would be an additional add on so that would show under add ons. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.