How to cancel my sim only direct debit to pay via credit card instead?

jodiepickard · ‎26-03-2024

There only seems to be an option to change direct debit card details under bills and payments. How am I able to actually cancel payment to my plan through direct debit so I can instead pay my plan by credit card each month?

Northerner · ‎26-03-2024

Hi @jodiepickard

You'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎26-03-2024

Hi @jodiepickard

You'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.