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How to add NHS discount code?

DebL1965
Visitor

‎22-10-2023 06:34 PM

Hello

i have recently upgraded my contract in store and want to add an NHS discount code. I have generated the code but I don’t know where to use it as online it only mentions using it at checkout? But in this case the contract has already been purchased.

I used the first of my 5 codes back in May for my husband who also upgraded.. in this case I was on a live chat with an EE staff member who did it for me, but in this case I can’t find the live chat anywhere (I’m not sure if it’s been discontinued)?

is there a way I can do this online without ringing up?

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XRaySpeX
EE Community Star
EE Community Star

‎22-10-2023 07:07 PM

Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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