Hi number ending 9422 on my account how long left on contract

colby1712 · ‎21-07-2023

Alex_M · ‎21-07-2023

Hi @colby1712,

If you text UPGRADE to 150 it will tell you how long until you can upgrade early (and pay a fee).

To find out when your minimum term ends, go to your My EE account > Plan & Addons > Plan Summary.

Thanks,

Alex

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View solution in original post

Alex_M · ‎21-07-2023

Hi @colby1712,

If you text UPGRADE to 150 it will tell you how long until you can upgrade early (and pay a fee).

To find out when your minimum term ends, go to your My EE account > Plan & Addons > Plan Summary.

Thanks,

Alex

If I solved your issue, please click the solution button below!

If you found my post useful, click the thumbs up button!

XRaySpeX · ‎21-07-2023

Either text UP to 150 & add 45 days or look in your online MyEE under Plan Details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎21-07-2023

@colby1712 Just look at your account because texting UPGRADE then adding 45 days to that date only works when your outside your upgrade period, if if you was within your upgrade period then adding 45 days to the date given will take you past your minimum contract term.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎21-07-2023

True @Chris_B ! I was presuming OP was well inside his contract & not 1.5 months from the "end".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP