Hi i want to finish my contract how to do it ?

[Schockwave]

Hello @URSZULA1511 ,

Welcome to the community,

Have you reached the minimum term of your contract?

If that is the case, do you want to lower the contract, which is upgrade, or want to move to another supplier?

If you have not reached the minimum term, you will have to pay the rest of the contract months left minus 20%.

If you want to change to another provider and keep your number, then you need to get a PAC code.

[XRaySpeX]

If you are wanting to cease you contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.