31-07-2024 09:01 PM - edited 31-07-2024 09:02 PM
Hi please can someone help I’ve been billed for 2 EE tv accounts. Have tried phoning customer service and I keep getting “tmc” are working on it we can’t do anything until they are done, that was 2 weeks ago.
I need some actual technical support and on the phone there unable to assist, to make matters worse I can’t see any account info in the EE app only my mobile , no tv / broadband / landline.
please DM with assistance .
15-08-2024 12:31 PM
Sorted the refund out having spoken with Customer services , however I still am unable to view my broadband / tv info via the app. At a loss now as no one seems to be able sort this just keep getting passed from person to person