The EE Community

Why don’t EEs online service ever work?

I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue? 

Compensation

I had a broadband fault for over a month, eventually got it fixed after a month still no word about any compensation  anyone had this problem before & what to do 類

EE sim card cancellation issues

Contacted EE on Monday to cancel my SIM card(number ending with 397) as I found a better deal and was told that it would be done in 4-5 days, called them again today to check the status and was told that it's not possible to cancel the sim card and t...

Not being able to record on minibox or watch recordings

We've just changed from Sky to EE. Upon setting TV up it looks like you can't record from a mini box but only from the main box, and if I'm right, what is more concerning is we can't watch our recordings on any other box other than the main one.  Is ...

Top up via card

Hi. I am trying to register my travel card to top up my plan, but it has 16 digits, and EE only accept 13 digits. Any suggestions please?

Considering ditching SKY and moving to EE TV - Thoughts?

I have my broadband with EE and their TV package looks very appealing price wise compared to SKY.I have broadband speeds of only about 70mb .Has anybody experienced anything like downgrading the HD or multichannel sound via EE TV ?What is the planner...

Does unlimited full works sim include singapore /uae and australia on roaming

No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.