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Have i been double billed?

12384
Visitor

I have been paying for broadband on a copper landline on a first addition brighbox since EE took over Orange. As of 2026, this had risen to 24 pounds. My contract was with EE; another family member was paying BT for a landline phone only on the same line, with a call plan at 40 pounds per month at the most recent billing since 1998. Have we been paying line rental twice? Could I ask for compensation, or was this correct? I have since cancelled with EE broadband this month and am now on  BT broadband and digital voice service, and me and another family member are both sharing this service under one name now.

1 REPLY 1
garybs29
Skilled Contributor
Skilled Contributor

In short, no.

In the past it was possible to have bb & landline with different providers & be charged separately. No double charging has occured